Series 1: Pacific Bell and GTE's Community Education Program for Called ID Blocking

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Series 1: Pacific Bell and GTE's Community Education Program for Called ID Blocking


  • 1995-1997 (Creation)


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General note


  • Background article by Beth Givens on the consumer education program: "Caller 10: The Case for Consumer Education"
  • Pacific Bell and GTE's Community Education Program for Caller ID Blocking, Trainer's Handbook, by Program Administrator Heath & Associates
  • Testimony by both Beth Givens (PRC) and Michael Shames (UCAN) before the California Public Utilities Commission Administrative and educational documents by Pacific Bell and GTE
  • VCRs: (I) Project overview, by Heath & Associates and (2) video of press conference aimed at Chinese consumers, June 1996
  • Consumer education materials of phone companies and several California organizations:
    • Domestic violence shelter education program, by Heath & Assoc.
    • Caller ID blocking options media kit, by Pacific Bell Caller ID privacy guides in 5 languages by Privacy Rights Clearinghouse: "Caller ID and My Privacy: "What Do I Need to Know?". English, Spanish, Vietnamese, Chinese, Korean.
      • Guide by Police Activities League, "Learn about Caller JD blocking from Captain 9-1-1".
      • 2 guides by Support Center for Nonprofit Management, "Your Phone, Your Privacy, Your Choice".
      • "Caller 10 and Your Privacy", guides and training materials by Consumer Action. Multiple languages.
  • Final Report, May 20, 2997, by Heath & Associates for Pacific Bell/GTE Community Education Program for Caller ID Blocking

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